Pet cool pad summer cooling ice nest cat nest cat ice pad dog pad sleeping pad cat mat cat bed

General Items' production time takes 7-10 business days.

Wedding Dresses' production time takes about 4-5 weeks.

Shipping

Standard Shipping

- Free for orders over $99.00.

- $5.9 for orders under $49 and $9.9 for orders between $49~$99.8

- Transit time - Typically 10 business days in transit once shipped

Returns Policy

You may return the items in its original condition within 14 days of delivery. We'll cover the return shipping costs if the return is a result of our error (you received an incorrect item, etc.). More details: Return Policy.

You should expect to receive your refund within 1 week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.